nav emailalert searchbtn searchbox tablepage yinyongbenwen piczone journalimg journalInfo journalinfonormal searchdiv qikanlogo popupnotification paper paperNew
2025, 06, v.78 100-111
超写实虚拟代言人可信度的结构维度——基于扎根理论的探索
基金项目(Foundation): 国家社会科学基金一般项目(19BXW100)
邮箱(Email):
DOI: 10.14086/j.cnki.xwycbpl.2025.06.009
摘要:

超写实虚拟代言人作为广告代言领域的新主体,其可信度对代言效果具有关键影响,而时下系统研究尚不充分,亟须明确其结构维度及感知形成机制。研究遵循扎根理论,对超写实虚拟代言人可信度的结构维度进行探索性分析。研究表明,吸引力、可靠性、专业性、一致性4个传统核心维度在受众对超写实虚拟代言人可信度的感知上依旧具备共通性与适用性,同时扩展出感知仿真性、感知拟真性、智能交互性、信任迁移度4个新维度。8个维度进一步划分为直观印象、类人感知、信息有用性、代言契合度、技术可靠性和外衍可信度6个聚合维度,并提炼为初始激活、特征识别、信任评估3个核心维度,最终构建出超写实虚拟代言人可信度结构模型。此外,与传统代言人相对直接且独立的可信度感知模式不同,受众对超写实虚拟代言人的可信度感知呈现出从初始激活,到特征识别,再到信任评估的由表及里、逐层深入的形成过程,表明超写实虚拟代言人正在推动广告代言传播机制向更为复杂和动态的方向演进。

Abstract:

In the domain of advertising endorsements, the credibility of endorsements by hyperreal virtual influencers holds paramount significance in ascertaining their efficacy.Nevertheless, current study on this subject remains inadequate, underscoring an urgent necessity to elucidate the underlying conceptual framework and structural dimensions.This study embraces the grounded theory to explore the dimensions of hyperreal virtual influencers' endorsement credibility.The findings are as follows.In comparison to traditional influencers, the core dimensions of “attractiveness”,“reliability”,“professionalism”,and “consistency” persist as common denominators.Furthermore, four new dimensions are identified: “perceptual simulation”,“perceptual realism”,“intelligent interaction”,and “trust migration”.These eight dimensions are further condensed into six ggregated dimensions and refined into three core dimensions, ultimately forming a three-level and eight-dimension credibility framework.Moreover, unlike the relatively direct and independent credibility perception mode associated with traditional influencers, the perception of hyperreal virtual influencers follows a layered and progressive processing sequence from“initial activation” to “feature identification” and finally to “trust evaluation”,which indicates that hyperreal virtual influencers are driving the mechanism of endorsement communication toward a more complex and dynamic evolution.

参考文献

[1] 费春.浅议超写实艺术在中国的发展及影响.宁夏社会科学,2014,6:139-143.

[2] J.-P.Stein,P.L.Breves,N.Anders.Parasocial Interactions with Real and Virtual Influencers:The Role of Perceived Similarity and Human-Likeness.New Media & Society,2024,26(6):3433-3453.

[3] M.Gerlich.The Power of Virtual Influencers:Impact on Consumer Behaviour and Attitudes in the Age of AI.Administrative Sciences,2023,13(8):178.[2025-09-29]https://doi.org/10.3390/admsci13080178.

[4] O.Ozdemir,B.Kolfal,P.R.Messinger,et al.Human or Virtual:How Influencer Type Shapes Brand Attitudes.Computers in Human Behavior,2023,145:107771.[2025-09-29]https://doi.org/10.1016/j.chb.2023.107771.

[5] O.Allal-Chérif,R.Puertas,P.Carracedo.Intelligent Influencer Marketing:How AI-Powered Virtual Influencers Outperform Human Influencers.Technological Forecasting and Social Change,2024,200:123113.[2025-09-29]Outperhttps://doi.org/10.1016/j.techfore.2023.123113.

[6] J.C.Mowen,S.W.Brown.On Explaining and Predicting the Effectiveness of Celebrity Endorsers.Advances in Consumer Research,1981,8(1):437-441.

[7] J.B.Freiden.Advertising Spokesperson Effects:An Examination of Endorser Type and Gender on Two Audiences.Journal of Advertising Research,1984,24(5):33-41.

[8] 敖鹏.网红为什么这样红?——基于网红现象的解读和思考.当代传播,2016,4:40-44.

[9] D.A.Aaker,D.M.Stayman.Measuring Audience Perceptions of Commercials and Relating Them to Ad Impact.Journal of Advertising Research,1990,30(4):7-17.

[10] J.Arsenyan,A.Mirowska.Almost Human?A Comparative Case Study on the Social Media Presence of Virtual Influencers.International Journal of Human-Computer Studies,2021,155:102694.[2025-09-29]https://doi.org/10.1016/j.ijhcs.2021.102694.

[11] S.Quach,I.Cheah,P.Thaichon.The Power of Flattery:Enhancing Prosocial Behavior through Virtual Influencers.Psychology and Marketing,2024,41(7):1629-1648.

[12] Y.Ma,J.Li.How Humanlike is Enough?:Uncover the Underlying Mechanism of Virtual Influencer Endorsement.Computers in Human Behavior Artificial Humans,2024,2(1):100037.[2025-09-29]https://doi.org/10.1016/j.chbah.2023.100037.

[13] J.Yang,P.Chuenterawong,H.Lee,et al.Anthropomorphism in CSR Endorsement:A Comparative Study on Humanlike vs.Cartoonlike Virtual Influencers' Climate Change Messaging.Journal of Promotion Management,2022,29(5):705-734.

[14] 王孝盼,张淼,吴懿等.社交媒体中健康信息可信度的影响因素研究:先验知识的调节作用.信息资源管理学报.2024,1:55-67.

[15] C.I.Hovland,W.Weiss.The Influence of Source Credibility on Communication Effectiveness.Public Opinion Quarterly,1951,15(4):635-650.

[16] R.Ohanian.Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise,Trustworthiness,and Attractiveness.Journal of Advertising,1990,19(3):39-52.

[17] M.A.Kamins.An Investigation into the “Match-Up” Hypothesis in Celebrity Advertising:“When Beauty May Be Only Skin Deep”.Journal of Advertising,1990,19(1):4-13.

[18] H.Reinikainen,J.Munnukka,D.Maity,et al.‘You Really are a Great Big Sister’—Parasocial Relationships,Credibility,and the Moderating Role of Audience Comments in Influencer Marketing.Journal of Marketing Management,2020,36(3/4):279-298.

[19] 侯文军,卜瑶华,刘聪林.虚拟数字人:元宇宙人际交互的技术性介质.传媒,2023,4:25-27+29.

[20] 张洪忠,任吴炯.超越“第二自我”的人机对话——基于AI大模型应用的信任关系探讨.新闻大学,2024,3:47-60+118-119.

[21] R.E.Lim,S.Y.Lee.“You are a Virtual Influencer!”:Understanding the Impact of Origin Disclosure and Emotional Narratives on Parasocial Relationships and Virtual Influencer Credibility.Computers in Human Behavior,2023,148:107897.[2025-09-29]https://doi.org/10.1016/j.chb.2023.107897.

[22] D.Kim,Z.Wang.Social Media Influencer vs.Virtual Influencer:The Mediating Role of Source Credibility and Authenticity in Advertising Effectiveness within AI Influencer Marketing.Computers in Human Behavior:Artificial Humans,2024,2(2):100100.[2025-09-29]https://doi.org/10.1016/j.chbah.2024.100100.

[23] D.Agnihbtri,P.Chaturvedi,V.Tripathi.“Virtual Bonds and Actual Transactions”:Investigating the Impact of Virtual Influencers' Credibility on Buying Behavior through Virtual Engagement.Journal of Communication Management,2025,29(1):35-52.

[24] 腾讯研究院,腾讯云智能,创业黑马.数字人产业发展趋势报告(2023).2022-12-01.[2024-10-12]https://www.tisi.org/24879/.pdf.

[25] L.R.Kahle,P.M.Homer.Physical Attractiveness of the Celebrity Endorser:A Social Adaptation Perspective.Journal of Consumer Research,1985,11(4):954-961.

[26] B.Z.Erdogan.Celebrity Endorsement:A Literature Review.Journal of Marketing Management,1999,15(4):291-314.

[27] M.Eisend,T.Langner.Immediate and Delayed Advertising Effects of Celebrity Endorsers' Attractiveness and Expertise.International Journal of Advertising,2010,29(4):527-546.

[28] 殷乐,高慧敏.智能传播时代的社会交往:场景、逻辑与文化.中国编辑,2021,10:77-81.

[29] 熊国荣,黄婉婷.个体化理论视域下虚拟网红的身体实践与情感连接——以Lil Miquela的传播实践为例.编辑之友,2022,9:51-60.

[30] S.W.Wang,G.H.Kao,W.Ngamsiriudom.Consumers' Attitude of Endorser Credibility,Brand and Intention with Respect to Celebrity Endorsement of the Airline Sector.Journal of Air Transport Management,2017,60:10-17.

[31] C.Lou,S.Yuan.Influencer Marketing:How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media.Journal of Interactive Advertising,2019,19(1):58-73.

[32] S.Park,Y.Sung.The Interplay between Human Likeness and Agency on Virtual Influencer Credibility.Cyberpsychology Behavior and Social Networking,2023,26(10):764-771.

[33] 杨名宜,喻国明.赋能与“赋魂”:数字虚拟人的个性化建构.编辑之友,2022,9:44-50.

[34] R.M.Morgan,S.D.Hunt.The Commitment-Trust Theory of Relationship Marketing.Journal of Marketing,1994,58(3):20-38.

基本信息:

DOI:10.14086/j.cnki.xwycbpl.2025.06.009

中图分类号:G206;F713.8

引用信息:

[1]谷虹,傅宇,周春妍.超写实虚拟代言人可信度的结构维度——基于扎根理论的探索[J].新闻与传播评论,2025,78(06):100-111.DOI:10.14086/j.cnki.xwycbpl.2025.06.009.

基金信息:

国家社会科学基金一般项目(19BXW100)

引用

GB/T 7714-2015 格式引文
MLA格式引文
APA格式引文